Work to transform Camden MSK services continues

A panel of experts – including patients, local GPs and specialist clinicians – are in the process of evaluating bids from potential providers for a new integrated musculoskeletal (MSK) service.

The MSK service will deliver better results and experiences for patients with conditions related to their joints, muscles or bones through improved integration between care providers.

Benefits will include shorter waiting times, a single point of contact, access to high quality and personalised information, no unnecessary repetition of procedures and ease in moving between different services and providers. 

Reflecting the views and values of Camden residents in both the plan for the new NHS service and the process of appointing the new provider is a major priority for the CCG.  

In late May, the specification for the service was agreed. Patients were at the centre of its development, providing strong guidance through workshops and a survey on how the new service should operate. These views have been fully incorporated in its design.

Two Camden MSK patients joined the evaluation panel for appointing the new service provider in April. They provided further patient guidance on the service specification and are now involved in evaluating potential providers. They were joined this month by another four MSK patients who will assess presentations from the potential providers, strengthening the patient voice even further. Their assessment forms part of the overall selection process.

The expert evaluation panel, which also includes specialist MSK clinicians and local GPs who have in depth knowledge of the local area and local patient needs, are currently formally evaluating the suitability of potential providers against challenging and comprehensive criteria. This will ensure that we get the best possible provider – one that can deliver excellent results for Camden’s MSK patients.

The evaluation process will continue until early September and we will announce the new provider in late September. The new integrated MSK service is expected to launch in spring 2017.

Please email the Communications and Engagement Team if you have any questions.